Kirby Reviews

Tried using my Kirby on my tile floors. Not great. It mostly just pushed the dust around. Crumbs were still sitting near the edges too. For what I paid, I expected better. Disappointed.

The training felt super rushed and kind of useless. The tips didn’t really match how you’d actually use the thing, so I was still sitting there feeling lost after going through everything. Frustrating, like what was the point of that crap?

I was interested in buying, but the financing is what made me pause. At first the monthly payment didn’t look too bad, but once I saw the full cost with interest, it started feeling like they were hoping I’d focus only on the smaller number and not notice how much it added up to. Maybe that wasn’t the intention, but that’s how it came across to me. I wish everything had been laid out more clearly earlier in the process. The product itself might be fine, but the payment plan just didn’t feel fair. Not a terrible experience, just not as straightforward as I expected

Canceling was straightforward, so I’ll give them that. But the refund took longer than I expected, which got kind of annoying after a while. Support was okay, not amazing, not terrible—just enough to get through it

kirby.com was mostly fine to use, but it definitely had a few annoying moments. Most of the pages were easy enough to get through, but then I’d hit a section where I was like, okay, why is this harder to figure out than it needs to be? And the menu felt a little too busy, like there was just a lot going on for no real reason. It’s not a terrible site or anything, and I did get what I needed in the end, but it could definitely be smoother.

I had the Kirby in-home demo, and I’ll admit it was cool seeing what the vacuum could do. The rep was nice and all, but i wasn’t expecting it to take so long, and by the end I just wanted my time back. It also started to feel a little pushy, which made me less interested. The vacuum seems like a solid product, but for me, the price just didn’t feel worth it right now.

I bought my Kirby thinking it was going to be one of those vacuums that lasts forever, but mine hasn’t been as reliable as I expected.

When it’s working right, it does clean well, but I’ve already had the belt slip, some weird noises, and the suction seems to get weaker even though I haven’t used it that much. I feel like I’ve had to fiddle with it way more than I should have, haha.

For what it costs, I really thought it would feel more solid and trouble-free. Maybe I just ended up with a bad one, but so far I’m disappointed.

I do like the product, and maybe I’m a little impatient when it comes to customer support, but the replies were way too slow for me. I sent in a question and had to wait a few days to hear back, and even then, the response didn’t fully cover what I asked. It’s not the worst experience I’ve had, but if you’re someone like me who wants quick help when something comes up, it can get frustrating.

The demo dragged on way longer than I expected (I thought it would be a quick walkthrough), and by the end I felt like they were really pushing me to buy on the spot. I told them I wasn’t interested in financing, but they kept bringing it up anyway. It just made the whole visit feel uncomfortable (and kind of exhausting).

Not gonna lie, I bought this Kirby thinking it would be one of those vacuums that lasts forever, but I was disappointed. Within a few months, the hose cracked and the handle started getting loose. For the price, I really expected a lot better. Definitely doesn’t feel worth the money.

The delivery showed up late, and the setup process was kinda confusing from start to finish. I was hoping it would be smoother, so overall I’m disappointed with the experience.

I’ll give it credit, the suction is really strong and it picks up dirt quickly. But i’m annoyed because it was made to sound like it would be easy to move around, and it’s definitely heavier than I expected. Dragging it from room to room gets old fast. It works well, but the whole “easy and convenient” promise feels a bit exaggerated.

I bought this thinking the attachments would make it easier to tackle different jobs around the house, but they’re not as useful as I expected. They feel kind of limited, and switching them out is more annoying than it should be. A few of them don’t fit well in tighter spaces either. On top of that, the way everything was packed and handled felt careless, like the attachments were just thrown in without much thought. For the price, I really expected better versatility and quality. Disappointing overall...

I mean... it’s not a bad product, but I just don’t feel like the value is really there. It feels okay and does the job, sure, but for the price? Yeah... I expected a lot more. There are other options out there that seem to offer similar quality for less, so I kind of walked away feeling like I overpaid. Not terrible, but at this cost, it really should be better.

I wanted to like it, but it just needs too much attention all the time. Filters, belts, little cleaning jobs here and there... it feels like there's always, always something to deal with. I'm just tired of messing with it.

The Kirby does a good job cleaning and it definitely picks up a lot, so I can’t really complain about the performance. The main issue for me is the weight. Moving it from room to room feels like more of a workout than I expected, and carrying it up the stairs is annoying.
It moves okay on carpet once you get it going, but trying to turn it around furniture isn’t very easy. For the price, I thought it would feel a little smoother and easier to handle. It’s not a bad vacuum at all, just not practical for my house...

I don’t know, these guys just felt a bit sketchy to me. Replies took way too long, and by the time they got back to me, I wasn’t feeling very confident about the whole thing.

I sent my Kirby in for repair, and when it finally came back, it was still making the exact same noise. Getting updates took way too long, and when I asked about it, they made it seem like it was normal. For what I paid, I expected the problem to actually be fixed. I’m sharing this because I’m sure other customers would want to know before spending the money. Really disappointed with the whole experience

I really wanted to like this and gave it a fair chance, but it just doesn’t clean the way it claims to. I’m not being overly picky, I tried using it more than once and followed the directions, but it still left dirt behind. For the price and the promises, I expected better.

I was hoping this would make a noticeable difference with the dust in my place, but it still feels dusty and my allergies actually got worse. I reached out to support and came away feeling like they were blaming me for not using it right, which was frustrating. Overall, not the experience I was hoping for.